Our Services

We offer Ozontel's off-the-shelf PBX (Bizphone) and Contact Centre (CloudAgent) cloud services. Our Services allow businesses to implement state of the art telecom solution that allows tracking and analysing of all Business interactions.

Bizphone

A Unified Communication solution. This would change the way an Emerging Enterprise would communicate. A virtual PBX system that has no set up cost, zero investment in hardware and is up 24x7 ensuring every business communication is accounted and tracked.

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CloudAgent

A cloud based contact center solution that is easy to set up, provides flexibility in terms of agent location, choice of end points and delivered to you on an opex model. Complemented with powerful Customer Interaction Intelligence tool (Interaction Analyst) that provide deep analysis of all Inbound and Outbound customer interactions, empowering you to meet set SLA and optimize overall operations 360’.

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Tata Teleservices Limited

Authorized LCM (Life Cycle Management) Partners

- Telephony Services: Fixed and Mobile

- Data Services: Leased Lines, Managed Data Networks, IP/MPLS VPN, Dial-up Internet, Wi-Fi and Broadband

- Value-added Services: Mobile and Broadband Content/Applications, Calling Cards, Net Telephony and Managed Services

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